How Zenith Bank’s ZIVA ChatBot Makes Banking More Convenient for Customers

Nigeria’s leading financial institution, Zenith Bank Plc, has further raised the bar of convenient banking with its latest introduction of ZIVA (Zenith Intelligent Virtual Assistant), an Artificial Intelligence (AI) powered Chatbot on WhatsApp. ZIVA was designed to enable customers perform financial transactions and enjoy real-time customer service from their mobile phones and avoid the rigours … Continue reading How Zenith Bank’s ZIVA ChatBot Makes Banking More Convenient for Customers